Join Our Team as an Implementation Specialist at HR Butler!

Are you a tech-savvy problem solver with a passion for helping businesses streamline their payroll and HCM processes? Do you thrive in a fast-paced environment where attention to detail and customer service are key? If so, we want to hear from YOU!

About the Role:

As an Implementation Specialist, you'll be responsible for configuring, maintaining, and optimizing payroll and HCM systems for new and existing clients. You'll work closely with clients to understand their unique needs, analyze their current processes, and implement tailored solutions that enhance efficiency and compliance.

This role requires technical proficiency, adaptability, and strong client communication skills, as you'll be providing training and ongoing support to ensure a smooth transition for every client.

What You'll Do:

• Serve as the primary point of contact for clients during payroll and HCM implementations.
• Work closely with clients and internal teams to gather payroll and HR data, ensuring accurate system setup and configuration.
• Analyze current client processes and recommend efficiencies that improve payroll accuracy and workforce management.
• Maintain data integrity and ensure all system entries are accurate and compliant with payroll and tax regulations.
• Provide virtual and in-person training to clients, ensuring they understand system functionality and best practices.
• Offer ongoing support and troubleshooting, addressing client questions and system-related issues promptly.
• Manage multiple projects and deadlines while maintaining excellent client communication and follow-up.
• Collaborate with Sales, Payroll, and other departments to ensure seamless onboarding and client satisfaction.
• Stay up to date with payroll regulations, labor laws, and HCM technology advancements to provide expert guidance.

What We're Looking For:

• Tech-Savvy & Adaptable: Comfortable working with databases, payroll/HCM systems, and learning new technology.
• Detail-Oriented: Strong focus on accuracy, compliance, and data integrity.
• Customer-Focused: Excellent verbal and written communication skills for frequent client interactions.
• Problem-Solver: Ability to analyze client needs, identify issues, and implement effective solutions.
• Organized & Proactive: Strong time management skills with the ability to handle multiple projects and meet deadlines.

Why Join Us?

• Make an Impact: Help businesses optimize their payroll and HR operations for long-term success.
• Collaborative & Supportive Team: Work in an environment where your expertise is valued, and your growth is encouraged.
• Professional Growth: Stay ahead in the industry with exposure to the latest HCM technology and payroll best practices.
• Work-Life Balance: Enjoy a structured role in a company that respects your time and values professional development.

Ready to Make a Difference?

If you're a detail-driven, client-focused professional looking for an opportunity to grow and make an impact, we'd love to connect!